Volunteer Requirements

At Sierra View, we consider our volunteers to be a crucial part of our extended care team. That being the case, we also expect our volunteers to uphold the Standard of Performance at Sierra View and represent the hospital in a positive, professional matter. Please read below to learn more about some of the requirements and expectations we have for our volunteers.


  • Must be 18 years of age or older.
  • Must be friendly, courteous and display a positive attitude.
  • Must be in good general health and able to be mobile.
  • Ability to be flexible to changing demands and duties.
  • Possess ability to work with a diverse group of people with various ethnic and socio-economic backgrounds.
  • Expected to complete SVMC orientation and adhere to TB testing annually.

Guest Relations

  • Volunteers must foster positive, interpersonal relationships and a professional image by adhering to the hospital's Standards of Performance with internal and external contacts in person and on the phone.
  • Treats all guests in a polite and congenial manner. Patients are treated with respect and dignity.
  • Demonstrates sincere concern and sensitivity to the needs of all guests at all times. Those with concerns are made to feel that the concern will be treated seriously and competently.
  • Handles personal information offered by others in a private and confidential manner.
  • Maintains confidentiality of patient information.
  • Responds to inquiries in an appropriate and polite manner. Acts pro-actively and processes request promptly.
  • Displays attitude which support District values and mission. Represents the District positively with appropriate manners and speech.
  • Consistently seeks to improve performance. Accepts changes and is responsive to District and community needs.
  • Demonstrates accountability and responsibility for all actions.


  • Volunteers must observe all hospital and departmental safety and employee health policies and practices.
  • Annually reviews hospital and departmental safety policies during the orientation process.
  • Observes appropriate safety practices when lifting, stooping or bending, and in performance of job functions.
  • Completes all immunizations, tests and other employee health-related requirements.

Pet Partner Requirements

Do you have a pet who you think would make a good Paws 4 Healing/Pet Partner®? Please read the requirements below:

  • Currently, animals approved to be in the program are limited to dogs, birds, guinea pigs, cats and hamsters. The hospital's Infection Control Committee must approve other animals.
  • All animals must pass health, skills, and aptitude screenings as set forth by Paws 4 Healing/Pet Partners®. Handlers must complete and pass an online or in-person Paws 4 Healing/Pet Partners® Therapy Animal Handler course. Handler/ animal must pass evaluation by a Paws 4 Healing/Pet Partners® licensed Team Evaluator.
  • New Paws 4 Healing/Pet Partners® must attend volunteer hospital orientations without their animal. New Paws 4 Healing/Pet Partners® will also be assigned to work with an experienced Paws 4 Healing/Pet Partner®.
  • A veterinarian must certify yearly that the animal is healthy, free of infection, contagious disease, or dermatological problems, and immunizations as recommended by Paws 4 Healing/Pet Partners®.
  • Sierra View Medical Center will not assume any liability or responsibility for the safety, health, or security of therapy animals.

Sierra View is an equal opportunity employer. Opportunities for volunteer service at Sierra View Medical Cetner are provided regardless of race, color, creed, gender identity or expression, religion, marital or registered domestic partner status, national origin, physical or mental disability, sexual orientation, pregnancy, veteran status and disability, or any other consideration made unlawful and discriminatory by federal, state, or local laws.

The hospital is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the hospital's operations and prohibits unlawful discrimination by any employee or volunteer of the hospital, including supervisors and coworkers. SVMC is not obligated to provide placement, nor are you obligated to accept the position offered. Volunteers are subject to Sierra View's Dress Code Policy, Conduct Policy and Standards of Performance.

All volunteers are expected to abide by SVMC policies and regulations that govern their actions, including but not limited to those of ethical behavior, confidentiality, financial responsibility, and drug and alcohol use.