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Patient Experience

Patient Satisfaction

Delivering high-quality health care that exceeds our patients' expectations is priority number one here at Sierra View Medical Center. To help us gauge our success, Sierra View routinely sends satisfaction surveys to patients' homes after they've been discharged from our facility. If you or a family member receives one of these surveys, we request that you please answer the questions honestly and drop it in the mail. For our mailing address, go to the Contact Us menu.

Finished surveys go to a nationally respected company that specializes in measuring and improving the most important aspects of the patient experience. The disseminated results are then sent back to Sierra View, ultimately helping us provide better customer service to all of our patients.

Patient & Family Advisory Committee

The purpose of this newly established group is to enhance the patient experience and overall community wellness by focusing to healthcare through the eyes of others. The rewards of participating on the PFAC will by many, from creating partnerships with patients, local business partners, family members and the healthcare team, to promoting integration of care and services. Together we can plan and develop truly responsive services, which will impact the overall care of Sierra View Medical Center patients. It's our community's opportunity to make a difference.

We are looking for people who are interested in partnering to provide constructive advice and feedback to improve the health and well-being of those we serve. This input will help us to establish programs and services that assist patients to be successful when managing their health.

Committee Requirements:

  • Must be over the age of 18 to apply
  • Applicants must be committed to building a partnership with Sierra View Medical Center to serve the best interest of the community
  • Attend monthly committee meetings
  • Applications will be accepted on an ongoing basis

Once applications have been received, the hospital will review all submissions and begin the formal interview process.

Want to help serve your community? Applications are available by calling (559) 791-4774 or by clicking here.